Training programmes can only be effective if the right kind of needs analysis is carried out from the start.

It all starts with asking the right questions.

  • Does your organisation need language skills training?
  • What are your objectives?
  • Who specifically needs training?
  • Where will training take place?
  • How will it be delivered?
  • How long will it take?
  • How much will it cost?

This is how we get it right

Pre-training Assessment

With its long and successful history of delivering the benefits of intercultural communication, LAL assesses the current competencies of your workforce through our pre-training assessment tests and identifies the gaps between current and desired abilities. We do this with full consideration for our clients’ objectives.

Progress Assessment

Our system of formative and summative assessment ensures we know where your staff are on the progress scale during every step of their course. We set clear aims and provide frequent feedback to ensure your HR department maintains a solid understanding of the learning and development taking place.

Communicative Competence

Our ‘language as communication’ approach prioritises the learning of usable, effective English. This approach equips trainees to achieve effective communication strategies in shorter timeframes than a traditional grammar approach.

Formative and Summative Assessment

Feedback and assessment while the course is in progress is key to meeting the set objectives and desired outcomes. Our trainers make ongoing assessments and provide continuous feedback. Our formative assessments monitor the learning progress. Our summative assessments are periodic (for example, at the end of a training unit) and identify whether and to what extent a learning goal is achieved.


When using language to get real life results, it’s not just what you say, it’s how you say it. We make sure that what we teach is appropriate to the working context and the course objectives. Register is sometimes described as formal and informal language but it also refers to the language used by groups of people who share similar work or interests. Appropriate register builds trust in the international workplace as the language used supports common understanding.

Lexical Approach

Supporting our priority of developing communicative competence in your trainees is our lexical approach to learning. A lexical approach harnesses the natural clusters of vocabulary, known as lexical chunks, and draws attention to language structures beyond traditional grammar approaches. A lexical approach includes three main areas of how language is used in real life: collocations, fixed expressions and semi-fixed expressions.

Client Company Confidence

We recognise that budgeting for training courses requires commitment of time and money. We repay that commitment through a system of trainee performance feedback specified to your requirements. This gives you confidence in the effectiveness of our courses. Performance feedback may involve a series of detailed reports of trainee performance and course content or otherwise a summary of progress throughout the course with results, feedback and trainee post-course recommendations. Whatever your requirements, LAL has the experience and skills to deliver it.

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